Application & Updates
Q: I went online to fill out an application and it says I already have an account but this is my first time. What's the deal?
A: You have probably worked for us before or submitted a paper application in previous years. Please call 713-773-2900 ext.212 and we will investigate the issue.
Q: I am in the process of changing my name. Which last name should I use on the application?
A: You must complete the Online Application using the full name that appears on your social security card
Q: What happens to an application if the resume is missing or some of the pages are not signed?
A: You will receive an email from us telling you your record is incomplete. If you have not completed the application within 2 weeks we will delete it.
Q: How many pages do I need to sign at the end of my application for it to be complete?
A: There are 6 pages that you will e-sign and submit to us.
Q: I'm trying to complete my application but I keep getting a server error, it times out, or it won't let me finish. What's the deal?
A: Our application is time-sensitive for your protection. You must stay active or it will log you out. Please close your browser completely, launch the web page again and then sign back in to the online application as a returning user. Try to complete the application in one sitting.
Q: I have completed my online application. What happens now? Will someone call me?
A: That's great! Your application will be screened by our recruiting department over the next 5-7 business days. After the screening process you will be contacted by Recruiters once a position matches your skills and experience. There is no guaranteed time frame for when a position will match your resume.
Q: I need to update my email address/phone number or upload a new resume. How can I do that?
A: Log into the online application as a returning user. Your existing information will appear and you can change anything you want to. There will be a page that allows you to upload new documents. Don't remember your username or password? No problem. Please call 713-773-2900 ext. 212 and we will send it to you via email.
Q: How long does the application process take?
A: Typically our applicants spend about 15 minutes completing the online application. Please make sure you have a PDF or WORD version of your resume to upload before beginning.